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Primus Error Codes

If you are seeing an error code on your Primus machine, take a look at our handy table below to decipher what it means.

Model: X

Fault Code Fault
99
DOOR CAN NOT BE OPENED AS THE SAFETY CONDITIONS ARE NOT FULFILLED
1
DRAINING
2
DRAINING LAST STEP
3
START SPIN
4
AFTER 10X TILT
5
OUT OF BALANCE:HIGH SPIN (>500 OR 750 RPM)
6
DOOR SWITCH FAILURE (WHOLE CYCLE)
7
DOOR SOLENOID SWITCH FAILURE (WHOLE CYCLE)
8
DOORLOCK CHECK AT START FAILURE (AT START UP)
9
DOOR LOCK SWITCH CLOSE FAILURE (END CYCLE)
10
BIMETAL 2MIN 30,SEC (AFTER START CYCLE)
11
FILL FAILURE (WHILE FILLING)
12
OVERFILL FAILURE (WHILE FILLING)
13
HEATING FAILURE (WHILE HEATING)
14
HEATING TIME FAILURE (WHILE HEATING)
15
TO HOT (WHILE HEATING)
16
COIN BLOCKING 1 (BEFORE START UP)
17
COIN BLOCKING 2 (BEFORE START UP)
18
TH OVERCURRENT SECURITY (MOTOR CONTACTOR ON)
19
M1 WASH PLUS LOW SPIN MOTOR SECURITY (MOTOR CONTACTOR ON)
20
M2 DISTRIBUTION PLUS HIGH SPIN MOTOR SECURITY (MOTOR CONTACTOR ON)
21
OVERFLOW FAILURE (WASH STEP)
22
FLUSH FAILURE (FLUSH STEP)
23
DEFECTIVE PCB TEMPERATURE SENSOR (ANYTIME)
24
DEFECTIVE LEVEL SENSOR (BEFORE START UP)
25
DEFECTIVE TEMPERATURE SENSOR (BEFORE START UP)
26
UNDERFINED FREQUENCY INVERTER ERROR CODE (WHOLE CYCLE)
27
COMMUNICATION FAULT INVERTER (WHOLE CYCLE)
28
THT TIME OUT (AT SPIN SEQUENCE)
29
OV3 TIME OUT (AT SPIN SEQUENCE)
30
ALARM FREQUENCY INVERTER (WHOLE CYCLE)
31
INITIALISATION FAULT INVERTER (AT INITALISATION)
32
VERIFICATION FAULT INVERTER (AT LOADING PARAMETERS)
33
STALL PREVENTION FUNCTION ACTIVE (AT SPIN SEQUENCE)
34
ALL PROGRAMS BLOCKED (AT BLOCKING PROGRAMS)
35
WRONG SOFTWARE VERSION (NEW SOFTWARE VERSION)
36
DEFECTIVE MOTOR CONTACTOR (AT TUMBLE SEQUENCE)
37
DOOR UNLOCK FAULT(ONLY WDH) (END CYCLE)
38
DEFECTIVE TACHO (ONLY WDH) (WHOLE CYCLE)
39
DEFECTIVE SR DRIVE(ONLY WDH) (ANYTIME)
40-49
MEMORY ERRORS (ANYTIME)
50
NO NETWORK CONNECTION (DATA TRANSFER NETWORKING INTERUPTED)
60
NO RESET DRIVE (ONLY WDH) (WHOLE CYCLE)
61
EXTENDED SPEED (ONLY WDH) (WHOLE CYCLE)
62
CONTINUE SPIN (ONLY WDH) (WHOLE CYCLE)
70-88
SOFTWARE ERRORS (ANYTIME)
90
WATCH DOG (ANYTIME)

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